Privacy Policy

1. Information We Collect

When you interact with the Shivali Associates website, submit an enquiry, request a callback or schedule a site visit, we may collect information that you voluntarily provide.

This may include:

• Full name
• Mobile number
• Email address
• Property preferences
• Budget or investment requirements voluntarily provided by you
• Preferred method or time of communication
• Site-visit related information

We may also collect limited technical information such as IP address, browser type, device type, operating system, referring page and general website usage information.

2. How We Use Your Information

Information collected through this website may be used for legitimate business purposes, including:

• Responding to property enquiries.
• Providing requested project and property information.
• Arranging calls and site visits.
• Understanding your property requirements.
• Providing information about relevant properties, projects, offers or services.
• Improving our website, services and customer experience.
• Preventing fraud, misuse or unauthorised activity.
• Complying with applicable legal and regulatory requirements.

3. Property Enquiries & Leads

If you submit your contact details through a property enquiry or lead form, you authorise Shivali Associates or its authorised representatives to contact you regarding your enquiry.

Communication may take place through telephone calls, SMS, WhatsApp, email or other communication methods, subject to applicable laws and your preferences.

You may request that we stop contacting you for marketing or promotional purposes at any time.

4. Information Sharing

Shivali Associates does not intend to sell your personal information to third parties.

Where reasonably necessary, information may be shared with authorised representatives, property developers, service providers, technology providers or other parties involved in handling your enquiry.

Information may also be disclosed where required by law, legal proceedings, government authorities or regulatory requirements.

5. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, pixels and similar technologies to understand website traffic, improve functionality and measure marketing performance.

Cookies may help us understand how visitors use the website and improve the overall user experience.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

Personal information may be retained for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate business interests.

8. Your Rights

Subject to applicable law, you may have the right to request access to, correction of or deletion of your personal information.

You may also request information about how your personal information is being used or ask us to stop sending promotional communications.

Requests can be made using the contact details provided below. We may need to verify your identity before processing certain requests.

9. Third-Party Websites & Services

Our website may contain links to third-party websites, social media platforms, advertising platforms, maps, payment services or other external services.

Shivali Associates is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

10. Changes to This Privacy Policy

Shivali Associates may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services or applicable laws.

Any updated version will be published on this page with the revised effective date.